Bot for Kalshi
Help & support

Tell us what is getting in your way.

Account, billing, bot and product questions all reach the same support inbox. A concise description and the affected page or bot help us investigate faster.

Account tickets

Sign in to open a ticket tied to your account, attach screenshots, read replies and keep the full conversation together.

Sign in for ticket support

What to send

For a bot issue

The bot name, what you expected, what happened, whether it was paper or live, and the approximate time. Never email a Kalshi private key.

For billing or access

The email on the account and a description of the problem. Share the last four card digits only if they are needed to distinguish charges.

For a bug

The page URL, browser or device, steps to reproduce it and a screenshot with personal data removed where practical.

For a security concern

Use Security & Trust for the reporting address and safe-testing guidance.

Before you write

Check current service status for broad outages, the changelog for recent product changes, or the guides for setup and strategy explanations.

Want a live walkthrough? Join the monthly group webinar for a live build and open Q&A. We do not schedule private demos or 1-on-1 support calls.