Email support
Write to support@botforkalshi.com. Do not include passwords, private keys or payment-card details.
Account, billing, bot and product questions all reach the same support inbox. A concise description and the affected page or bot help us investigate faster.
Write to support@botforkalshi.com. Do not include passwords, private keys or payment-card details.
Sign in to open a ticket tied to your account, attach screenshots, read replies and keep the full conversation together.
The bot name, what you expected, what happened, whether it was paper or live, and the approximate time. Never email a Kalshi private key.
The email on the account and a description of the problem. Share the last four card digits only if they are needed to distinguish charges.
The page URL, browser or device, steps to reproduce it and a screenshot with personal data removed where practical.
Use Security & Trust for the reporting address and safe-testing guidance.
Check current service status for broad outages, the changelog for recent product changes, or the guides for setup and strategy explanations.