Bot for KalshiEmail support
Write to support@botforkalshi.com. Do not include passwords, private keys or payment-card details.
Help & support
Tell us what is getting in your way.
Account, billing, bot and product questions all reach the same support inbox. A concise description and the affected page or bot help us investigate faster.
Account tickets
Sign in to open a ticket tied to your account, attach screenshots, read replies and keep the full conversation together.
What to send
For a bot issue
The bot name, what you expected, what happened, whether it was paper or live, and the approximate time. Never email a Kalshi private key.
For billing or access
The email on the account and a description of the problem. Share the last four card digits only if they are needed to distinguish charges.
For a bug
The page URL, browser or device, steps to reproduce it and a screenshot with personal data removed where practical.
For a security concern
Use Security & Trust for the reporting address and safe-testing guidance.
Before you write
Check current service status for broad outages, the changelog for recent product changes, or the guides for setup and strategy explanations.
Want to see how it works? Join the free webinar. Bring a strategy, watch us build a draft, review the workflow and demonstrate Paper mode, then ask questions. We do not schedule private demos or 1-on-1 support calls.